HVAC Inbound Lead Specialist & Appointment Setter
Listed on 2026-10-06
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Customer Service/HelpDesk
Bilingual, Customer Success Management, CRM Systems & Management
Hickory is seeking a proactive Customer Service Representative to join our team in New York. You’ll help manage the top of the sales funnel by handling inbound requests from residential and commercial customers, guiding them to the right next step, and coordinating with local sales managers.
You’ll be on the phone and via email with 50+ new leads daily, delivering a friendly, empathetic experience, logging every interaction in the CRM, and ensuring accurate data and follow-through.
The HVAC Inbound Lead Specialist & Appointment Setter position in the Management & Operations, Sales field is open for applications.
Learn more about the HVAC Inbound Lead Specialist & Appointment Setter role in the description above.
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