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ESG Customer Success Manager — Hybrid NYC Retention

Job in New York, New York County, New York, 10261, USA
Listing for: Novata
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, CRM Systems & Management
  • Business
    Customer Success Management, Client Relationship Management, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 86000 - 105000 USD Yearly USD 86000.00 105000.00 YEAR
Job Description & How to Apply Below
Position: ESG Customer Success Manager — Hybrid NYC (Growth & Retention)
Location: New York

Novata is a mission-driven company at the intersection of ESG and private markets. We are seeking a Customer Success Manager to manage US client relationships, drive retention, and grow renewals from a consultative, data-driven perspective.

You will own the renewal and expansion pipeline, partner with Sales, Product, and Marketing, and lead executive business reviews to demonstrate value and reduce churn.

Join us at Novata as our next ESG Customer Success Manager — Hybrid NYC (Growth & Retention) in New York, NY, United States.

This is an excellent role to take on the ESG Customer Success Manager — Hybrid NYC (Growth & Retention) role at Novata.

As a ESG Customer Success Manager — Hybrid NYC (Growth & Retention), you will play an important part at Novata in New York, NY, United States.

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