Ecommerce CX Lead - Customer Success & Ops
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-10-07
Listing for:
KITH
Full Time
position Listed on 2026-10-07
Job specializations:
-
Customer Service/HelpDesk
Ecommerce, Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
An established industry player is seeking a dynamic eCommerce Customer Experience Manager to lead its customer service team. This role involves supervising offshore representatives, optimizing customer interactions, and implementing new initiatives to enhance service quality. The ideal candidate will have a strong background in online customer service, team leadership, and project management. Join a forward-thinking company that values creativity and customer satisfaction, and play a crucial role in shaping the customer experience in a fast-paced environment.
If you are passionate about eCommerce and customer service, this opportunity is perfect for you.
We would love to welcome a new Ecommerce CX Lead - Customer Success & Ops to our organisation in New York, NY, United States. Please review the full job details above before applying. If your experience matches this role, we encourage you to apply.
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