Founding Customer Success Lead — Build & Scale CS
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management
Point One in New York, New York, seeks a founding Customer Success Lead to design and scale its customer success strategy. You'll be creating systems and playbooks while managing the customer lifecycle from onboarding to long-term engagement.
The role requires excellent communication, problem-solving skills, and expertise in managing B2B relationships. A competitive equity component and comprehensive benefits, including health insurance and team events, are offered.
We are currently recruiting a Founding Customer Success Lead — Build & Scale CS for our team in New York, NY, United States.
This opportunity is part of our work in Human Resources.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Founding Customer Success Lead — Build & Scale CS role in the description above.
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