Strategic AI Enterprise Customer Success Manager
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Anthropic is seeking an Enterprise Customer Success Manager to partner with our most complex customers across Systems Integrators and to help them unlock Claude capabilities—API, Claude for Enterprise, and Claude Code.
You will build strategic relationships, map business objectives to AI outcomes, drive adoption and expansion, monitor usage, and communicate value through ROI and case studies. This role requires 6+ years in CS or TAM and a willingness to travel to client sites.
We are currently recruiting a Strategic AI Enterprise Customer Success Manager for our team in New York, NY, United States.
As a Strategic AI Enterprise Customer Success Manager, you will play an important part at Anthropic Limited in New York, NY, United States.
We invite applications for the Strategic AI Enterprise Customer Success Manager position located in New York, NY, United States.
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