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Strategic Customer Success Manager - Hybrid NYC

Job in New York, New York County, New York, 10261, USA
Listing for: Change.org, PBC
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 105000 USD Yearly USD 90000.00 105000.00 YEAR
Job Description & How to Apply Below
Location: New York

HHAeXchange is seeking a proactive Customer Success Manager to oversee a portfolio of up to 80 mid-market customers, guiding them through onboarding, adoption, renewal, and expansion in a hybrid NYC-based role. You will build strong relationships with executive stakeholders, monitor health and ROI, and collaborate with Sales, Product, Implementation, and Support to ensure a seamless customer experience.

Proficiency with Gainsight and Salesforce, and experience applying AI tools for engagement,

The Strategic Customer Success Manager
- Hybrid NYC position in the Management & Operations, Sales field is open for applications.

This role, Strategic Customer Success Manager
- Hybrid NYC , PBC, could be your next career step.

Are you ready to take on the Strategic Customer Success Manager
- Hybrid NYC role , PBC?

We would love to welcome a new Strategic Customer Success Manager
- Hybrid NYC to our team in New York, NY, United States.

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