Resident Services Lead Escalations
Listed on 2026-10-07
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Customer Service/HelpDesk
Client Relationship Management, Bilingual -
Real Estate/Property
Location: New York
Twin Pines is seeking a Resident Service Manager to lead the customer service vertical of Resident Services in New York. The role focuses on lease renewals, resident communications, and coordinating move-ins and amenity events across properties in the tri-state area.
Responsibilities include overseeing renewal processes, drafting appropriate leases, tracking renewals, and escalating negotiations to Regional Managers. Strong communication and data-accuracy skills are essential.
This position is for the Resident Services Lead — Renewals & Escalations role at Twin Pines.
We would love to welcome a new Resident Services Lead — Renewals & Escalations to our group in New York, NY, United States.
For the Resident Services Lead — Renewals & Escalations position at Twin Pines, we are reviewing applications now.
Step into the Resident Services Lead — Renewals & Escalations role at Twin Pines in New York, NY, United States and grow with us.
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