Customer Success & Growth Lead: Onboarding & Adoption
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support
Subtotal is seeking a Customer Success Manager in New York, NY to lead onboarding and technical implementation for clients. You will support customers to ensure a high pilot-to-paid conversion rate and address their needs proactively.
The ideal candidate has 2-3 years in a customer-facing role at a B2B SaaS startup, along with excellent communication skills and a familiarity with modern SaaS tools.
This position offers a competitive salary range of $90K - $110K, performance-based compensation, and full health insurance coverage.
For the Customer Success & Growth Lead:
Onboarding & Adoption position at Subtotal, we are reviewing applications now.
All applications are reviewed carefully by our team.
The position is based in New York, NY, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 90..
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