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Customer Experience Lead - Demos & Proactive Outreach

Job in New York, New York County, New York, 10261, USA
Listing for: HOVER
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 112000 - 139000 USD Yearly USD 112000.00 139000.00 YEAR
Job Description & How to Apply Below
Location: New York

Hover is seeking a Customer Experience professional in New York City to engage small business customers, lead demos, and drive proactive outreach. You will synthesize feedback, guide clients to success, and partner with Product to improve the Hover platform.

The role emphasizes empathy, technical troubleshooting, and data-driven outreach in a fast-moving environment. Base salary ranges reflect US locations, with a hybrid NYC role requiring collaboration across offices.

Are you ready to take on the Customer Experience Lead
- Demos & Proactive Outreach role at HOVER?

This posting is for the Customer Experience Lead
- Demos & Proactive Outreach role at HOVER, based in New York, NY, United States.

We are looking to fill the Customer Experience Lead
- Demos & Proactive Outreach position at HOVER in New York, NY, United States.

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