Strategic Customer Success Lead
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Account Manager, Client Relationship Management, Bilingual
Location: New York
SPS North America is seeking a Customer Success Manager to manage a portfolio of existing B2B clients in a highly collaborative environment. You will own day-to-day relationships, coordinate internal resources, and drive renewals and growth across multiple service lines.
The role emphasizes proactive account management, QBRs, and aligning client needs with SPS capabilities. In-office work in New York with travel as needed is expected.
This posting is for the Strategic Customer Success Lead:
Renewals & Growth role at SPS North America, based in New York, NY, United States.
Are you ready to take on the Strategic Customer Success Lead:
Renewals & Growth role at SPS North America?
We would love to welcome a new Strategic Customer Success Lead:
Renewals & Growth to our team in New York, NY, United States.
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