Strategic AI Customer Success Manager – Commercial
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Anthropic is seeking a Customer Success professional to drive AI adoption within our Commercial segment. You will partner with customers to map objectives to Claude capabilities, guide implementation, and maximize value across API, Claude Code, and Claude for Enterprise.
You will work with cross-functional teams to ensure successful adoption, manage a portfolio of strategic accounts, and help customers realize ROI through expanded usage and new use cases.
We have an opening for a Strategic AI Customer Success Manager – Commercial in New York, NY, United States within Management & Operations, Sales.
We appreciate your interest in this position.
Join Anthropic and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Strategic AI Customer Success Manager – Commercial role at Anthropic, based in New York, NY, United States.
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