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Senior Customer Success Leader | AI-Driven, Multi-Org

Job in New York, New York County, New York, 10261, USA
Listing for: Salesforce
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Location: New York

Salesforce seeks a Senior Customer Success Manager who leads strategic initiatives across complex, multi-org Signature customers to maximize value from Salesforce investments. You will partner with IT and business leaders to drive adoption, health, and expertise, delivering seamless outcomes through coordinated product and process workflows.

In this IC role, you’ll influence stakeholders, design agentic workflows, and ensure ROI-focused programs with measurable business impact across customer

This is a great opportunity to take on the Senior Customer Success Leader | AI-Driven, Multi-Org role at Salesforce.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in New York, NY, United States.

This opportunity is part of our work in Sales.

Position Requirements
10+ Years work experience
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