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AI-Driven Customer Success Leader

Job in New York, New York County, New York, 10261, USA
Listing for: SideShift
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 175000 - 225000 USD Yearly USD 175000.00 225000.00 YEAR
Job Description & How to Apply Below
Location: New York

Side Shift is building the operating system for the creator economy. We’re seeking a leader who treats AI as the operating model for customer success, owning adoption, retention, and expansion across our growing global customer base.

You’ll build a CS function that is AI-native from day one: leaner, faster, and more proactive than a headcount-heavy team could ever be. You’ll be equal parts operator, builder, and coach.

Consider building your career as a AI-Driven Customer Success Leader at Side Shift.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the AI-Driven Customer Success Leader role in the description above.

We appreciate your interest in this position.

Join Side Shift and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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