Founding Customer Success Manager - AI SaaS
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management
Location: New York
Spectrum Search is seeking a founding Customer Success Manager to own retention, expansion and the customer success function for a growing portfolio of about 100 accounts. This hands-on role reports to senior leadership and offers significant ownership as the first dedicated CS hire.
You will shape onboarding, renewals, and expansion playbooks, driving high-NRR and customer value in a fast-moving AI-enabled home services software context. NYC-based, with travel as needed.
Join us at Spectrum Search as our next Founding Customer Success Manager - AI SaaS Growth in New York, NY, United States.
The position is based in New York, NY, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 120..
We aim to respond to suitable candidates as soon as possible.
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