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Customer Success Pro — Retention & Adoption Clients

Job in New York, New York County, New York, 10261, USA
Listing for: The Economist
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 74000 - 90000 USD Yearly USD 74000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Pro — Retention & Adoption for US Clients
Location: New York

The Economist Intelligence Unit (EIU) is seeking a Customer Success Specialist to manage a US client portfolio, drive adoption of EIU solutions, and own retention and renewals. You will collaborate with Account Management and product teams to deliver value and ensure client success.

Reporting to the Global Head of Customer Success, you will work in a hybrid environment, leverage data-driven insights, and help grow relationships across a diverse set of clients with a focus on retention and

We are seeking a motivated Customer Success Pro — Retention & Adoption for US Clients to join The Economist in New York, NY, United States.

The position is based in New York, NY, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 74.000 - 90.000.

We aim to respond to suitable candidates as soon as possible.

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