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Senior Customer Success Lead - Drive Adoption & Retention

Job in New York, New York County, New York, 10261, USA
Listing for: Silicon Valley Search Group
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR
Job Description & How to Apply Below
Location: New York

Silicon Valley Search Group is seeking a senior leader to own Customer Success, shaping the post-sales strategy and the end-to-end customer lifecycle. You will build systems, drive adoption, and ensure long-term value by aligning health metrics, renewal processes, and executive relationships.

The role emphasizes hands-on leadership, coaching a growing team, and partnering with product, implementation, and finance to deliver measurable outcomes and scalable processes in a fast-moving, high-growth

We invite applications for the Senior Customer Success Lead
- Drive Adoption & Retention position located in New York, NY, United States.

The Senior Customer Success Lead
- Drive Adoption & Retention position in the Human Resources, Sales field is open for applications.

We have an opening for a Senior Customer Success Lead
- Drive Adoption & Retention in New York, NY, United States within Human Resources, Sales.

Position Requirements
10+ Years work experience
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