Guest Experience Lead — Reservations & Concierge
Listed on 2026-10-07
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Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep -
Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep
RR Donnelley is hiring a Reservations Lead to oversee reception and concierge services, supervising staff and ensuring top-tier client experiences. The role requires coordinating workflows, solving issues, and maintaining high standards of service across client interactions in a fast-paced environment.
The position emphasizes strong communication, organizational excellence, and the ability to manage multiple tasks while delivering 5-star service to guests and clients within the building.
For the Guest Experience Lead — Reservations & Concierge position at RR Donnelley, we are reviewing applications now.
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This posting is for the Guest Experience Lead — Reservations & Concierge role at RR Donnelley, based in New York, NY, United States.
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