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Strategic Enterprise Customer Success Leader

Job in New York, New York County, New York, 10261, USA
Listing for: Okendo
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 150000 USD Yearly USD 90000.00 150000.00 YEAR
Job Description & How to Apply Below
Location: New York

Okendo is seeking an Enterprise Customer Success Manager to own the long-term success of our most strategic Shopify brands. You will be the trusted advisor for a focused book, responsible for net revenue retention, multi-product adoption, and measurable outcomes.

Translate merchant goals into tailored success plans, surface expansion opportunities, and partner with cross-functional teams to remove friction and accelerate outcomes as Okendo scales.

We invite applications for the Strategic Enterprise Customer Success Leader position located in New York, NY, United States.

We are currently recruiting a Strategic Enterprise Customer Success Leader for our team in New York, NY, United States.

This is a genuine opening to take on the Strategic Enterprise Customer Success Leader role at Okendo.

As a Strategic Enterprise Customer Success Leader, you will play an important part at Okendo in New York, NY, United States.

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