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Client Success Specialist; Low-Touch

Job in New York, New York County, New York, 10261, USA
Listing for: Progyny, Inc
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    CRM Systems & Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 80000 USD Yearly USD 70000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Client Success Specialist (Low-Touch)
Location: New York

Progyny, Inc in New York, NY is seeking a Client Success Associate to manage day‑to‑day client requests and maintain accurate records. You will collaborate across teams to ensure timely, professional support for a large portfolio within a lower‑touch service model.

The role emphasizes strong communication, organization, and problem‑solving skills, with hands‑on experience using client management tools and CRM software. A Bachelor’s degree or relevant experience is required.

We are currently recruiting a Client Success Specialist (Low-Touch) for our team in New York, NY, United States.

Join us at Progyny, Inc as our next Client Success Specialist (Low-Touch) in New York, NY, United States.

This is a genuine opportunity to take on the Client Success Specialist (Low-Touch) role at Progyny, Inc.

As a Client Success Specialist (Low-Touch), you will play an important part at Progyny, Inc in New York, NY, United States.

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