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Senior Customer Success Manager, SaaS

Job in New York, New York County, New York, 10261, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 115000 - 145000 USD Yearly USD 115000.00 145000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Manager, SaaS Growth
Location: New York

Support Finity™ is searching for a Manager, Customer Success in New York, NY, to lead a high-performing team focused on customer satisfaction. You will manage performance, ensure effective workflows, and drive team engagement.

The ideal candidate will have over 5 years of Customer Success experience, with at least 2 years in people management. This role offers a hybrid work model, strong benefits including 401k matching, and a commitment to employee wellbeing.

This role, Senior Customer Success Manager, SaaS Growth at Support Finity™, could be your next career step.

The Senior Customer Success Manager, SaaS Growth role at Support Finity™ is now open for applications in New York, NY, United States.

Join us at Support Finity™ as our next Senior Customer Success Manager, SaaS Growth in New York, NY, United States.

We are currently recruiting a Senior Customer Success Manager, SaaS Growth for our team in New York, NY, United States.

Position Requirements
10+ Years work experience
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