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Strategic B2B Customer Success Lead

Job in New York, New York County, New York, 10261, USA
Listing for: SPS
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: New York

SPS is seeking a Customer Success Manager in New York to manage and grow a portfolio of B2B clients. You will retain relationships, drive renewals, and identify add-on opportunities while partnering with Operations to ensure exceptional service delivery.

You will serve as a trusted advisor, coordinate with internal teams, and lead account reviews to maximize client value and retention. This role requires strong relationship skills and a data-driven approach.

The Strategic B2B Customer Success Lead position in the Management & Operations, Sales field is open for applications.

Step into the Strategic B2B Customer Success Lead role at SPS in New York, NY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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