Customer Success Manager, SMB; Hybrid + Equity
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Location: New York
Nitra is seeking a dynamic Customer Success Manager to manage a portfolio of SMB private practices and serve as the primary contact for doctors, executives, and admins. You will translate complex fintech concepts into actionable value, drive engagement, and work across teams to deliver exceptional service.
You will handle high-volume outreach via phone, SMS, and email, ensuring customers achieve maximum value from Nitra’s products while advancing retention and growth in a fast-paced, early-stage
Step into the Customer Success Manager, SMB (Hybrid + Equity) role at Rocketlist in New York, NY, United States and grow with us.
The position is based in New York, NY, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 60.000 - 85.000.
We aim to respond to suitable candidates as soon as possible.
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