Medical Director - Enablement, Education, and Outcomes

We're seeking a Medical Director to accelerate adoption and support growth across our customers and prospective partners. Reporting directly to the Chief Medical Officer, you will lead compelling clinical demonstrations, assess client readiness, shape optimal workflows, and educate users on evidence-based outcomes and value. You'll partner closely with Sales, Customer Success, and Provider Success teams to translate clinical insight into effective go‑to‑market strategies and sustained customer success.

Our mission is to bring world‑class healthcare to everyone. Regard is an AI‑powered Proactive Documentation platform that advances how care is delivered by reviewing all patient data in the EHR to recommend diagnoses and surface clinical evidence. Regard drafts a note even before the physician sees the patient, enabling an approach that gets documentation right at the point of care – we call it Proactive Documentation.

This improves quality of care, reduces physician burden, and improves hospital finances. We are excited by challenges, mission‑oriented work, and meaningful relationships. We work closely with some of the top health systems in the country and are leading the change that healthcare – one of the largest and most inefficient industries in the world – needs. We want you to join us.

• Lead engaging live and virtual demos that translate Regard's clinical value into clear, outcomes‑focused narratives for executives, physicians, and CDI teams
• Develop a deep understanding of each client’s challenges and provide tactical strategies and solutions to drive successful adoption and sustained results
• Evaluate clinical readiness through discovery calls, pre‑go‑live assessments, and workflow shadowing; collaborate with the User Educator to deliver tailored workflow recommendations
• Serve as a trusted physician peer to client leaders, strengthening relationships and providing practical consultation on change management and adoption
• Travel to clients to support with assessment, education, and engagement
• Analyze customer data and feedback to articulate outcomes and ROI; translate insights into concise summaries, slide decks, and evidence‑based one‑pagers
• Share lessons learned and best practices across accounts to de‑risk implementations and accelerate value realization

• MD or DO degree with active, unrestricted medical license; board‑certified in Internal Medicine, Family Medicine, Hospital Medicine, Emergency Medicine, or a related specialty
• 5+ years of clinical practice with direct EHR documentation experience
• Strong working knowledge of Epic or Cerner, with familiarity in CDI metrics such as SOI/ROM, CMI, HCC/RAF, and CC/MCC
• Exceptional communication and presentation skills: able to lead live and virtual demos, facilitate small‑group trainings, and create clear enablement materials (talk tracks, FAQs, workflow checklists).
• Data‑literate with the ability to review basic outcomes/ROI analyses and translate insights into succinct summaries and slides for customers
• Willingness to travel 50% for on‑site demos, trainings, workflow shadowing, and go‑lives

• Background in hospital leadership, quality improvement, or CDI
• Involvement in sales, customer‑facing roles, or simulation training
• Skilled as a physician builder
• Experience lecturing or presenting at conferences
• Familiarity with Regard as a user or champion

• For this role, Regard is currently only considering candidates who are authorized to work in the US without visa sponsorship, and are within the Los Angeles, San Francisco, or New York City metro areas
• Our expectation for this role is to be in the office 2 days per week. We may request more frequent in‑office work during the onboarding period
• We will provide relocation assistance to anyone who does not already reside in the LA, SF, or NYC metro area
• We prefer hiring people within commuting distance of our offices because we value getting together in person regularly
• While this role is listed as hybrid, we are open to considering exceptional remote candidates who are based within approximately 50 miles of a…