Program Associate

Full-Time Program Associate

Reports to:

Director of Operations, Internal Medicine and Dental Services
Queens/Manhattan, New York, United States

• Support day-to-day use, training, and optimization of the Electronic Dental Record, including Epic Wisdom and Dentrix
• Participate in testing and implementation activities for Epic Wisdom upgrades in collaboration with Clinical Informatics
• Develop, maintain, and deliver user-friendly EDR training materials and provide ongoing EDR training for clinical staff
• Manage and support dental equipment and devices that interface with the EDR, including DEXIS and scanners
• Collect, validate, and maintain clinical and operational data to support HRSA reporting, peer review, quality activities, and compliance requirements for multiple units
• Support daily dental operations by working closely with providers and clinical teams on trainings, meetings, staff communications, and operational needs
• Represent the Dental Department in outreach and community events, and serve as a liaison with internal teams and community-based partners
• Support coordination, communication, and collaboration across Manhattan and Queens dental practices
• Perform other duties as assigned

• Bachelor's degree
• Strong computer skills, including proficiency with Microsoft Excel, Word, and Power Point
• Experience using electronic dental records such as Epic Wisdom and Dentrix preferred
• Experience supporting clinical workflows and training in a dental or healthcare setting
• Background in the dental field, such as prior experience as a dental assistant or hygienist, preferred
• Strong communication and presentation skills
• Highly organized and able to manage multiple priorities
• Ability to travel between Manhattan and Queens locations as needed

• Salary: $40,000.00 - $48,000.00 per year
• Medical insurance
• Employer-paid dental, vision, disability, and life insurance
• 403(b) retirement savings plan
• Flexible spending accounts for transit, parking, health, and dependent care
• Paid time off (28 days for the first year of employment)
• Employee Assistance Program
• Employee Discount Programs
• Tuition reimbursement for eligible employees
• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program

If you have any questions or need assistance completing the application process, please contact the HR Department at jobs.