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Front Desk Coordinator

Job in East Amherst, Erie County, New York, 14051, USA
Listing for: North American Dental Group (NADG)
Full Time position
Listed on 2026-07-19
Job specializations:
  • Dental / Dentistry
Salary/Wage Range or Industry Benchmark: 18 - 23 USD Hourly USD 18.00 23.00 HOUR
Job Description & How to Apply Below
Location: East Amherst

Front Desk Coordinator

Open Up to A Whole New Dental Experience.

Overview

Imagine working in a place that delivers best-in-class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support to fulfill our purpose of ensuring excellent patient care.

Working

Hours & Pay

Monday through Friday 7:30 am–5:30 pm. Pay Rate: $18.00 – $23.00 per hour.

Responsibilities
  • Dependable and skilled in quality control for handling financial information, performing insurance verification, and preparing end‑of‑day reports to keep patients worry‑free.
  • Perform clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying.
  • Answer phone calls and provide information to callers; greet visitors/patients; schedule, verify, and confirm patient appointments.
  • Explain procedures and/or services to patients using dental knowledge.
  • Present financial policies and arrangements to patients, collect co‑payments, and verify insurance coverage as appropriate.
  • Track appointments due to no‑shows, cancellations, and late arrivals.
Qualifications
  • High School Diploma or equivalent (Associate’s degree preferred).
  • 1–5 years of customer service, insurance, or dental experience preferred.
  • Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed.
Benefits
  • Competitive paid time off for full‑time and part‑time team members, increasing with career growth.
  • Comprehensive benefits package, including 401(k).
  • Constant opportunities for career growth and continuing education.
  • An exciting atmosphere allowing freedom and individuality, enabling our team to always strive to do the best for patients.

Equal Opportunity Employer – We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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