Office Manager

First Med Care is a Canarsie, Brooklyn based, top-rated multi-specialty medical practice offering quality care to patients throughout the New York City metropolitan area. The practice provides a broad array of services and treatment options, offering patients a full spectrum of care in one convenient location. At our state-of-the-art facility on Flatlands Avenue, patients receive the most advanced treatment options in Cardiology, Dentistry, Dermatology, Endocrinology, Gastroenterology, General Surgery, Gynecology, Ophthalmology, Pediatrics, Podiatry, Psychology, and Urology.

In addition, our Urgent Care Center offers diagnostic services onsite for greater convenience and faster care.

First Medcare treats patients of all ages, from infants to seniors, for a continuum of care that evolves with the needs of each patient.

As Office Manager for our primary care department - responsibilities will include:

• Managing appointment access and availability - ensuring all providers operate at maximum capacity, including their no-show rate.
• Providing excellent customer service with phones always answered and patients given the earliest opportunity to see the appropriate specialist.
• Ensuring patient requests for refills are answered and handled appropriately.
• Creating referral lists from the primary care doctors to identify patients that need to see a specialist.
• Ensuring that all no-shows as well as referrals are called and appointed.
• Assisting with educating the physician on which insurance companies will compensate properly for various procedures.
• Collecting co-pays.
• Coordinating patient flow and access to providers.

• Previous experience as an Office Manager with a Community Medical Center or similar healthcare organization.
• Experience working with Medical Providers.
• Electronic Health Records use.

We offer:

• 401K
• Generous vacation and holiday time
• Flexible work environment
• Malpractice insurance