Greene County Dental - Patient Coordinator

Job Title

Greene County Dental is looking for a full-time patient coordinator.

Location - Greene County Dental

Address - 11 Boulevard Ave, Catskill, NY 12414

Schedule:

• Monday 8am - 5pm
• Tuesday 8am - 7pm
• Wednesday 8am - 5pm
• Thursday Off
• Friday 8am - 4:30pm

Salary - $20 - $24/hr

• High School Diploma/equivalent
• Dental and/or customer service experience (Preferred)

• Health/dental/vision benefits
• 401K with employer match
• Sick Days, Paid holidays, PTO

As a patient coordinator, you will be providing the practice with important administrative support such as:

• Serving as the primary non-clinical business interface with the patient, performing a variety of tasks critical to the smooth functioning of the practice, including, but not limited to: meeting and greeting patients on the phone and in person; scheduling patients; arranging for and receiving patient payments; and providing patient support, education, and counseling on practice and insurance procedures and requirements.
• Working within the dental management software to perform and confirm patient scheduling, filling doctors' and hygienists' schedules and managing wait lists; may use marketing/communication software to confirm patient appointments and perform other patient-relations functions; may also schedule patients with specialists.
• Creating and maintaining patient records: inputs data to the dental management system, including, but not limited to, some or all of the following: medical histories, treatment plans, insurance information, patient photographs x-rays, and other critical data; creates, updates, and maintains patient paper charts with required forms and other key information.
• Performing financial functions including, but not limited to, some or all of the following: receiving patient payments, developing and discussing payment plans; tallying cash and checks, charging patients out in dental management system; insurance verification; and mailing insurance claims and pre-estimates to insurance companies. May also make patient collections calls and interact with insurance carriers as needed.
• Performing office maintenance and communications functions, which may include executing office opening and closing protocols; ordering supplies; taking and transmitting phone messages to employees; and working closely with providers and assistants to provide a safe, seamless and pleasant experience for patients.