FT DENTAL Receptionist - Patient Care Coordinator

Join Our Team at Coliseum Dental - Where Technology Meets Compassionate Care

Full-Time Patient Care Coordinator
Location: Midtown West & Murray Hill, New York City | State-of-the-Art Technology | Excellent Growth Opportunities

At Coliseum Dental
, we don't just provide exceptional care. We foster a welcoming, supportive environment where our team can thrive. Serving Manhattan for over 15 years, our multi-specialty practice combines cutting-edge dental technology with a patient-centered approach, ensuring the best care for our community.

If you have a passion for patient care, excellent communication skills, and experience in a dental office, we'd love to meet you!

Modern Facility with Welcoming Atmosphere: Work in a bright, inviting office equipped with the latest dental technologies, creating an optimal environment for both patients and staff.

Cutting-Edge Technology: You’ll have access to the most advanced dental software and tools, including Dentrix Ascend for patient management, scheduling, and billing.

Supportive Team Environment: We pride ourselves on a collaborative, team-oriented culture. Our staff is always ready to help, ensuring our patients have a smooth and pleasant experience from start to finish.

In-House Specialties: With a variety of dental specialists available on-site, you’ll have the opportunity to work with a diverse team and ensure patients receive comprehensive care under one roof.

Continuous Learning & Development: Coliseum Dental is committed to your professional growth. We offer ongoing training opportunities to help you stay up-to-date on industry best practices and enhance your skills.

Prime

Location:

Conveniently located in both Midtown West and Murray Hill, our offices are easily accessible via multiple subway lines, just steps away from major transportation hubs.

We are seeking a dedicated and enthusiastic Patient Care Coordinator to join our team. In this vital role, you will serve as the face of our practice, ensuring that every patient feels welcomed, informed, and valued. You will play a key part in delivering a seamless and positive experience, from the moment a patient walks in the door to the completion of their treatment.

• Welcome and Greet Patients: Acknowledge patients with a friendly smile and provide exceptional service from their arrival to departure.
• Financial Coordination: Calculate patient co-pays, present financial obligations, and collect payments in a timely and efficient manner. Help create financial solutions, including payment plans and lines of credit, to facilitate treatment.
• Insurance Verification: Verify patient insurance eligibility and benefits, ensuring accurate information is provided to the clinical team and patients.
• Scheduling and Treatment Coordination: Schedule patient appointments, maintain a well-organized and profitable schedule, and efficiently manage last-minute cancellations.
• Patient Inquiries: Respond to phone, email, and in-person inquiries from patients, providing clear and accurate information regarding treatment options and financial matters.
• Patient Progress Tracking: Maintain accurate records of patient treatment progress and present detailed reports to the clinical team as needed.
• Additional Administrative Tasks: Assist with other administrative duties to support the smooth operation of the practice.

• Dental Office
  
  Experience:
  
  Proven experience in a dental office or medical setting, particularly in patient coordination or reception.
• Exceptional Communication
  
  Skills:
  
  Ability to communicate clearly and professionally with patients, staff, and insurance companies.
• Excellent Customer Service: Strong interpersonal skills, a friendly demeanor, and a commitment to creating positive patient experiences.
• Multitasking & Organizational
  
  Skills:
  
  Ability to manage multiple tasks efficiently while maintaining attention to detail in a busy, fast-paced environment.
• Tech-Savvy: Familiarity with dental management software (Dentrix experience is a plus), and ability to quickly adapt to new systems and tools.
• Team Player: A positive, proactive attitude and willingness to collaborate with a diverse, supportive team to provide the best care possible for our patients.

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

• Employee discount
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off
• Paid training
• Uniform allowance
• Vision insurance

• Dental receptionist: 2 years (Preferred)
• Dental Scheduling coordinator: 1 year (Preferred)

Work Location:

In person