Full time Orthodontic Treatment Coordinator ​/ Front Desk Coordinator

Inspire Orthodontics – Upper West Side & Park Slope, NYC

Full-Time | Tuesday–Saturday | $21–$27+/hour including monthly performance bonuses

We are a growing orthodontic practice looking for an exceptional full-time Treatment Coordinator / Front Office Coordinator to join our team long-term.

We’re looking for someone who is a go-getter, highly organized, great with patients, and an excellent multitasker. This is an important role within our practice with the opportunity to take ownership of front-office operations and grow into a leadership/management position as the practice expands.

• Welcoming patients and managing front-desk flow
• Answering calls, texts and emails
• Scheduling patients and managing the schedule
• Following up with new patients after consultations
• Creating and maintaining patient accounts
• Submitting and following up on insurance claims
• Posting insurance checks and patient payments
• Reviewing and adjusting patient accounts
• Coordinating payment arrangements
• Ordering orthodontic appliances and communicating with laboratories
• Coordinating referrals to specialists
• Helping improve and create front-office systems and workflows

• Welcoming patients and managing front-desk flow
• Answering calls, texts and emails
• Scheduling patients and managing the schedule
• Following up with new patients after consultations
• Creating and maintaining patient accounts
• Verifying dental insurance benefits
• Submitting and following up on insurance claims
• Posting insurance checks and patient payments
• Reviewing and adjusting patient accounts
• Coordinating payment arrangements
• Ordering orthodontic appliances and communicating with laboratories
• Coordinating referrals to specialists
• Helping improve and create front-office systems and workflows

• tely 40 hours/week, Tuesday–Saturday, with 3 Saturdays per month.
• Thursday is primarily a dedicated administrative day for insurance, billing, accounts, patient follow-ups, appliance orders and other administrative responsibilities.
• The position is primarily on the Upper West Side, with approximately one Tuesday, one Wednesday and one Saturday per month in Park Slope, Brooklyn.

Dental or orthodontic front-office, insurance and/or

billing experience is strongly preferred.

• Takes initiative and doesn't need to be constantly directed
• Can comfortably manage multiple responsibilities
• Is detail-oriented and excellent with follow-through
• Communicates warmly and professionally with patients
• Enjoys identifying problems and finding better ways to do things
• Wants a stable, long-term position and the opportunity to grow with the practice

Starting at $21/hour, with the potential for a higher starting rate based on dental/orthodontic experience and the right fit.

• $50 per adult case start + $25 per child case start
• At our current case volume, bonuses typically add approximately $875–$1,125 per month, bringing total compensation to approximately $26–$27.50/hour equivalent at the starting base rate, with additional earning potential as the practice grows.

For the right person who demonstrates leadership and ownership, there is significant opportunity for increased compensation and advancement into a management role.