Digital Services Coordinator

At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 23 offices worldwide.

Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

Kirkland & Ellis is excited to expand its New York presence with the opening of our new office at 900 Third Avenue. This is a unique opportunity for business professionals to join a growing team and help shape the culture, operations, and day-to-day experience of a new office from the ground up. Team members will work in a collaborative, fast-paced environment alongside talented colleagues while playing a meaningful role in supporting one of the world’s leading law firms during an exciting period of growth.

This role will be located at the 900 Third Avenue office.

Do you thrive in a fast-paced, service-driven environment where precision, organization, and responsiveness matter?

As a Digital Services Coordinator, you’ll play a critical dual-capacity role supporting Digital/Reprographics Services and Delivery operations in our New York office at 900 Third Avenue. This position is central to ensuring high-quality production, timely delivery, and exceptional service for internal customers by coordinating, producing, and delivering digital and reprographics work with accuracy and care. You’ll work hands‑on with high-volume production equipment, manage competing priorities, and collaborate closely with colleagues to keep operations running smoothly.

The schedule for this position is Monday through Friday, 10:00 a.m.

- 6:00 p.m. ET.

• Request Intake & Prioritization: Manage, prioritize, and respond to digital services and reprographics requests, ensuring deadlines, quality standards, and service expectations are consistently met.
• High–Volume Production & Scanning: Operate and maintain production printers, scanners, copiers, binding equipment, and multifunction devices (MFDs), completing print, scan, and document reassembly projects using platforms such as nQ.
• Document Preparation & Quality Control: Format documents, convert file types, prepare files for production, and perform detailed quality checks on print alignment, clarity, paper stock, and materials.
• Job Processing & Digital File Management: Configure job‑processing software, manage job queues, and deliver scanned files for processing, clean‑up, naming, conversion, and secure storage.
• Cross‑Functional Production & Media Services: Support a range of reprographics tasks including printing, copying, binding, cutting, folding, drilling, and media duplication (CD/DVD creation and labeling from scanned, audio, or video files).
• Inventory, Delivery & Operational Support: Maintain production supply inventory, restock equipment, support delivery and mail services, deliver completed work to customers, troubleshoot equipment issues, and maintain accurate logs and a well‑organized workspace.

• Education: High School Diploma or equivalent required.
• Experience: At least three years of high-volume print/copy experience; prior experience in a legal mailroom environment is preferred.
• Communication
  
  Skills:
  
  Strong written and verbal communication skills with the ability to respond to inquiries, provide routine information, and elevate issues appropriately.
• Service Mindset: A demonstrated commitment to delivering premier client service with a proactive, “can‑do” approach.
• Ability to Perform Under Pressure: Proven ability to manage multiple requests and meet extremely tight deadlines in a fast-paced environment.
• Technical & Equipment Knowledge: Familiarity with postage machines, fax machines, copiers, and printers, including basic troubleshooting such as clearing jams and replacing toner.
• Technology Proficiency: Proficiency in Microsoft Outlook required; working knowledge of…