Product Design Lead, Workforce Management; Mobile

Product Design Lead, Workforce Management (Mobile)

Rippling New York, New York, United States

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

Nearly half of the U.S. workforce is hourly: healthcare workers, retail associates, manufacturing teams, restaurant staff, and more. These people keep the world running, and serving them is one of Rippling’s largest and most important bets.

For hourly employees and their managers, mobile is the primary surface. They aren’t opening laptops—they’re checking their schedule on a break, approving shift swaps from the parking lot, and clocking out from their phone. If the mobile experience isn’t excellent, the product fails for this entire customer segment.

This role owns the full Time mobile experience plus the Timeclock app, which means full ownership of two high‑usage products. The design constraints are challenging: you need to be fast, clear, and compliant in a context where attention is minimal and stakes are high. Rippling is also pushing AI‑powered workflows to employees—mobile is where that lands for hourly workers. Since Time is the biggest driver of Rippling app usage, the quality bar this person sets will raise our mobile standards across the board.

As a designer on this team, you will work on some of Rippling's most important product problems. You will define ambiguous opportunities, shape product direction, prototype deeply, and own outcomes end‑to‑end. Designers at Rippling are product builders, and AI is part of how we build—from early thinking to prototyping to what ships to customers.

• Design exceptional mobile‑first product experiences for modern workforce management—clock‑in/out flows, schedule views, shift swaps, break tracking, time‑card approvals, and the Timeclock kiosk app.
• Define what great mobile looks like at Rippling by establishing patterns, interaction standards, and quality benchmarks that extend beyond Time into the broader platform.
• Get close to customers to understand how managers and admins actually run hourly teams, where workflows break, where complexity hides, and where better design can drive real business impact.
• Design scalable capabilities and platform patterns that work for multiple products, customer segments, and use cases, creating coherent experiences across Rippling’s broader platform.
• Use AI as a core part of your design process to clarify problem spaces, generate and refine requirements, explore edge cases, and pressure‑test solutions before they reach production.
• Develop a hands‑on understanding of evolving AI capabilities by building with it, and bring that knowledge into your product and design decisions.
• Prototype with AI‑assisted tools to make ideas tangible quickly, explore realistic interactions, and validate solutions through working flows rather than static mocks alone.

• 6+ years of end‑to‑end product design experience with a portfolio demonstrating strong mobile craft and complex product delivery.
• Active use of LLMs (Claude, ChatGPT, or similar) in your design workflow, whether for research, requirements, copy, or exploration.
• Comfort with AI‑assisted prototyping tools (Cursor, Claude Code, or similar), even if you’re not writing production code.
• A strong eye for craft, both interaction and visual, with the ability to set a high bar and drive quality across teams.
• Exceptional communication skills, making abstract concepts understandable…