Senior Product Designer,Marketplace Global App Job New York New York USA,Design & Architecture

Location: New York

As Senior Product Designer – Marketplace, Global App, you will work with the team that specializes in the experience of the millions of fans, all over the world, who search, buy and enter events for the biggest names in music, sports, arts and theatre, all from their phone.
Ticketmaster has a commanding global presence with thousands of events being purchased across 20+ markets, and we are focused on delivering our new experiences to all users regardless of where they are located
You will collaborate with the team, and business stakeholders, to take ownership of projects from concept through to pixel-perfect final deliverables, providing innovative solutions for the next generation of fan experiences with our globally distributed team
Use core information architecture and interaction design skills to take product design deliverables through a full project lifecycle
Conduct user/market, usability and competitive design research where required
Understand user types, scenarios, journeys, flow/decision maps and produce relevant documentation to convey this vision
Generate storyboards, prototypes, animated and interactive assets with minimal supervision
Leverage AI tools to accelerate design exploration, prototyping and cross functional collaboration with product and engineering
Conduct internal QA tests to ensure deliveries meet initial design specifications
Work with the Analytics and Product Management teams to make measurable UX decisions
Understand and translate the long-term vision and strategic business goals into compelling design solutions
Remain informed of best practices, especially within the mobile app landscape

Benefits

HEALTH:
Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
WEALTH: 401(k) program with company match, Stock Program Reimbursement
YOURSELF:
Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
FAMILY:
New parent programs & support including caregiver leave and baby bonus, infertility support
CAREER:
Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS:
Volunteer time off, crowdfunding network
- Experience working on pattern libraries and design systems
A curious, proactive and self-directed learner, interested in emerging tools, trends, processes and personal growth
Excellent written, verbal communication and storytelling skills
Slight flexibility in hours to accommodate our globally distributed team
Ability to think creatively and present concepts clearly to stakeholders and team members
Fully conversant in Figma and/or other industry leading software
Ability to provide a range of innovative and compositionally strong design solutions
Strong creative problem-solving skills
Experience using AI tools in design workflows to enhance collaboration, accelerate prototyping and improve design-to-code handoff
Proven experience working with mobile applications, preferably B2C e-commerce properties with high traffic
An understanding of capabilities and limitation of technologies that are used to create powerful interactive experiences:
Swift / CSS / React etc is preferred
Have a hunger and passion for excellence
An understanding of grid systems, layout, typography and graphic design strongly desired
A keen eye for detail in designs and requirements
Ability to juggle and manage simultaneous concurrent requests within the same project area
Confidence in understanding complex business, system, and user flows and processes
Thorough grounding in principles, methodology and practices of digital product design with proven hands-on experience in a working environment, i.e. UX design, interface design, mobile app design, interaction design
An active communicator - proactively raising questions and issues as encountered

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Senior Product Designer, Marketplace Global App