Sr. Mgr, Senior Designer

Position: Sr. Mgr, Senior Experience Designer
Location: New York

Our team is designing the future of retirement to improve the lives of millions of Americans. TIAA's Design office's mission is to build a design-led culture, while strengthening our design capabilities, to create an end-to-end experience vision that unlocks innovation. We bring dignity and access through design excellence to inspire and empower clients to pursue retirement security with TIAA.

The Senior Experience Designer will play an important role in growing and evolving Ethos, TIAA's enterprise design system. As part of the team designing components, patterns, and templates, you will help accelerate the development of high quality, accessible, and brand-consistent experiences across TIAA's product suite.

By innovating one of the world's biggest stages, you will have the chance to shape the future of retirement. If you are motivated by complex, purposeful, and engaging challenges, then we invite you to join us on our mission!

Key Responsibilities and Duties

• Design, maintain, and evolve component, pattern, and template libraries with a high standard of craft and execution
• Identify opportunities for new patterns and lead thorough discovery and requirements-gathering sessions with cross-functional partners
• Author and maintain design system documentation to guide cross-functional partners in effectively using the design system
• Partner with engineering to translate designed components, patterns, and templates into reusable, production-ready code
• Deliver day-to-day support to designers and engineers across all applications leveraging the design system, including responding to questions via team communication channels and conducting thorough reviews of submitted design experiences
• Leverage our internal AI-enabled workflows and tools while identifying new opportunities to bring value to the team through emerging AI capabilities
• Design with a strategic mindset and systems-thinking approach, transforming complexity into experiences that are simple, clear, and trusted
• Champion Design Thinking throughout the business, communicating with care and empathy to inspire and motivate others in support of our greater mission and team culture

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements:
  
  Sedentary Work

Career Level 8IC

Required Qualifications:

• Minimum of 5+ years of professional UX design experience
• Demonstrated portfolio showcasing design systems created or contributed to, along with examples of designs that effectively apply design system principles
• Proven proficiency in Figma, particularly in its design system features and industry best practices

Preferred Qualifications:

• 7+ years of professional UX design experience is preferred
• Demonstrated background in enterprise experience design, consumer product design, and mobile platform design within an agile delivery model
• Experience leveraging AI capabilities and tools to drive organizational or team efficiency
• Working knowledge of common development languages (e.g. HTML, CSS) and tech stacks (e.g. React), with the ability to engage in detailed implementation conversations with development partners
• Familiarity with content management systems for maintaining documentation sites and how they integrate with design workflows
• Knowledge of accessibility guidelines and standards (WCAG)
• Experience contributing to or influencing design system governance, contribution models, or adoption strategies
• A self-starter mindset, well organized, detail-oriented, collaborative, eager to innovate, and driven by a strong "test and learn" mentality

Related Skills

Accountability, Adaptability, Collaboration, Communication, Consultative Communication, Continuous Improvement Mindset, Creative Thinking, Critical Thinking, Innovation, Prototyping, Relationship Management, Test & Learn Mentality, User Experience Design

Anticipated Posting End Date:

Base Pay Range: $112,000/yr - $144,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the…