Product Design Director – Concierge Products, Card
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-09-12
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-12
Job specializations:
-
Design & Architecture
Product Designer, Creative Design / Digital Art, UI/UX Design
Job Description & How to Apply Below
- Serve as a strategic partner and craft leader across Concierge products, including Velocity Black and agent tools, and Premium Card experiences
- Shape high-level design vision without directly managing a team
- Spearhead AI-driven design workflows and integrate emerging AI tools into the design practice
- Lead high-impact, highly complex product design projects
- Establish modern frameworks, playbooks, and rapid prototyping capabilities
- Mentor teammates and elevate collective design craft through knowledge-sharing and constructive critique
- Partner with research, Product, Engineering, marketing, and analytics leadership
- Translate complex capabilities, data, and technical constraints into intuitive, high-value customer experiences
- Shape long-term product direction, strategy, OKRs, roadmaps, and operating models
- Present design work and data-backed stories to senior stakeholders
- Connect teams, platforms, and lines of business to deliver cohesive end-to-end experiences
- At least 8 years of experience in a product design role
- Strong portfolio demonstrating hands-on craft, strategic influence, technical innovation, and uplifting design capabilities
- Deep expertise across interaction, visual, and service design
- Experience with AI tools, automation, or generative workflows in product design and prototyping
- Experience mentoring designers and scaling design practices, tools, or frameworks
- Experience partnering with product managers, engineers, marketing, and analytics leaders
- Experience working within a design system
- Proficiency with web and mobile technologies and platforms
- Expertise with design and prototyping tools such as Figma
- Proficiency in business case development
- Exceptional written and verbal communication skills
- Exceptional interpersonal and relationship-building skills
- At this time, Capital One will not sponsor a new applicant for employment authorization for this position
Demonstrates extensive experience in product design, with a strong focus on AI-driven design workflows, strategic influence, and the ability to mentor and elevate design practices. Proficient in utilizing design and prototyping tools to create intuitive customer experiences while collaborating effectively with cross-functional teams.
Highest-signal resume keywords- Product Design Experience
- AI Tools Integration
- Design System Expertise
- Figma Proficiency
- Mentoring Designers
- Interaction Design
- Visual Design
- Service Design
- Prototyping
- Business Case Development
- Web Technologies
- Mobile Technologies
- Automation Workflows
- Generative Workflows
- Design Frameworks
- Exceptional Communication Skills
- Interpersonal Skills
- Relationship-Building
- Knowledge Sharing
- Constructive Critique
- Product Strategy
- Customer Experience
- Design Leadership
- Rapid Prototyping
- Cross-Functional Collaboration
- Figma
- AI Tools
- Prototyping Tools
- Design Systems
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