Workforce Development Manager

Join to apply for the Workforce Development Manager role at 1199

SEIU Benefit and Pension Funds

Requisition #:
7408

TEF

# of openings: 1

Employment Type:

Full time

Position Status:
Permanent

Category:
Non-Bargaining

Workplace Arrangement:
Hybrid

Fund:
1199

SEIU Training and Employment Funds

Job Classification:
Exempt

• Collaborate with all levels of stakeholders, including union staff/leaders, officers, physicians, clinical leaders, labor relations, education partners and human resource staff to ensure needs are met and that programs are designed and implemented to achieve high levels of completion.
• Establish relationships/serve as primary liaison with key stakeholders to explore training and development requests; research and identify contracts with best options, partners, vendors; organize meetings (set agenda, presentations, materials); lead subcommittee work to develop models and use stakeholder input to design processes and trainings; create strategies for hard-to-fill vacancies to ensure upgrade opportunities.
• Write, revise and/or manage development of curriculum; research and evaluate training and education programs to identify best practice instruction models; work with higher education institutions to partner and support development of a training clearinghouse and align programs to industry needs.
• Partner with all levels of project leaders (including C‑Suite), physicians, clinical leaders, technical staff, union staff (executive officers), community-based organizations, education partners, workers and supervisors.
• Provide lead support addressing complex and/or sensitive issues; design new programs based on stakeholder input; develop and implement education programs.
• Evaluate programs and conduct continuous improvement of education programs; develop, design and implement assessment tools and workshops.
• Review vendor credentials and curricula; select and evaluate vendors and services.
• Serve as a primary stakeholder liaison with union organizers, delegates, employers, and industry associations, educational institutions such as colleges, universities, and officers of higher education institutions.
• Assist the Assistant Director/Director in the creation of budgets; manage and monitor spending; oversee timely processing of vendor payments and address payment issues; review proposals and approve vendor rates.
• Oversee administrative processes to ensure accurate and timely data collection and entry; analyze data, develop reports and provide recommendations based on the data.
• Problem‑solve member issues and challenging case management situations; present innovative and creative solutions to resolve challenging issues.
• Maintain confidentiality required by the organization and the department.
• Perform additional duties and projects as assigned by management.

• Bachelor’s degree in Labor Relations, Organizational Development, Education, Health or other relevant fields; or equivalent years of experience. Master’s degree preferred.
• Minimum five (5) years of experience in training, consulting, workforce development, or other related experience in professional and/or skill development in health care.
• Ability to scan political terrain and identify areas of improvement.
• Working knowledge in joint labor management/education settings and demonstrated knowledge of workforce development.
• Ability to translate industry changes to competency mapping and education design and evaluation; navigate complicated terrain in health delivery system with union, non‑union and multiple union employers.
• Demonstrated experience aligning workforce training and education to operational needs.
• Advanced knowledge of workforce planning strategies, including training plans and redeployment strategies.
• Must have demonstrated experience in complex mediation and facilitation.
• Excellent analytical and project management skills; able to scan political terrain and identify areas of improvement.
• Ability to gain confidence of clients and external organizational leadership at executive level; understand varied interests and pressures of executives.
• Strong understanding of interest‑based approaches to engagement and project leadership; able to…