Director, Training and Development

Job Summary

The Director of Training and Development will assist in partnership with the Senior Director of Training, with the design, implementation, and evaluation of Essen’s enterprise-wide learning strategy which includes effectively leveraging AI technologies, with a specific focus on the deployment and optimal use of Microsoft Copilot and other generative AI tools. The role will focus on leveraging AI-driven learning tools to enhance staff engagement, onboarding, and professional growth.

Reporting to the Senior Director, this leader will partner closely with operations, People & Culture, and clinical leadership to ensure training programs align with organizational goals, compliance standards, and workforce development priorities.

• Execute the training and development strategy across clinical, administrative, and leadership functions.
• Integrate AI-based learning platforms and analytics to personalize training delivery and track employee development.
• Lead the design and rollout of AI-assisted onboarding programs that accelerate readiness for new hires.
• Partner with department heads to identify skill gaps and create targeted learning pathways.
• Manage the Learning Management System and ensure consistent content quality, tracking, and reporting.
• Execute measurable learning outcomes and performance metrics to evaluate training effectiveness.
• Collaborate with the Senior Director and HR leaders to align training programs with talent management, succession planning, and organizational goals.
• Stay current with emerging technologies, compliance requirements, and healthcare education trends.
• Manage a team of trainers, instructional designers, and external training partners.
• Ensure all programs meet regulatory and accreditation requirements.

• Bachelor’s degree required;
  Master’s in Organizational Development, HR, or Education preferred.
• 8+ years of progressive experience in learning and development, talent management, or organizational effectiveness.
• Proven experience in AI-enhanced training, digital learning transformation, or technology-driven workforce development.
• Strong background in instructional design, adult learning theory, and learning measurement frameworks.
• Experience working in healthcare or a regulated industry preferred.
• Exceptional communication, leadership, and stakeholder management skills.
• Proficiency with LMS platforms and data analytics tools.

• Microsoft Office
  • Advanced Excel
• eClinical Works
• AI Expertise
  • Deep technical understanding of AI/ML concepts, particularly generative AI and Large Language Models (LLMs) like those powering Microsoft Copilot.
  • Hands‑on experience with Microsoft 365 Copilot with the ability to translate technical expertise into practical business outcomes.

• UKG
• Twilio Flex

2626 Halperin Avenue.

Senior Director, Training & Development.

Full-Time.

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.