Advocate Counselor

Overview

Job Title: Advocate Counselor

Program: Learning to Work (LTW) – Queens Satellite High School for Opportunity

Location: Queens, NY

Reports To: Program Director

Status: Full-Time

Salary: $23.62 per hour

Schedule: Monday–Friday, 8:00 AM–4:00 PM (with flexibility for events, home visits, meetings, and trainings)

Queens Community House (QCH) is a multi-site nonprofit organization serving the diverse communities of Queens through a broad network of programs for children, youth, adults, families, and older adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities.

QCH is a modern interpretation of the traditional settlement house, combining innovative leadership with a deep commitment to social and economic justice. We value diversity, equity, inclusion, and lived experience, and we welcome applicants from all backgrounds who are inspired by our mission and motivated to make a meaningful impact.

Queens Community House is seeking a qualified and mission-driven Advocate Counselor to provide comprehensive academic, career, and social-emotional support to students enrolled in the Learning to Work (LTW) program at Queens Satellite High School for Opportunity.

LTW is an alternative pathway to high school graduation for youth ages 16 and older, funded by the NYC Department of Education and implemented in collaboration with DOE school staff. Students participate in structured academic supports and are placed in paid internships for up to 10 hours per week
.

The Advocate Counselor plays a critical role in student engagement, post-secondary planning, case management, and family collaboration to ensure positive outcomes for program participants.

Student Engagement & Attendance

• Welcome students daily and take school attendance to foster positive engagement
• Conduct ongoing attendance outreach, including home visits and worksite visits
• Facilitate communication and structured meetings between students and teachers

Counseling & Case Management

• Develop and implement individualized post-secondary plans (college, training, or employment) within 60 days of enrollment
• Provide a minimum of two (2) individual counseling sessions per student per month
  :
  • One focused on academic progress
  • One focused on career exploration and advisement
• Maintain accurate and up-to-date case files and document all student interventions weekly using Google Forms
• Connect students to internal and external resources and make referrals as needed

Group Facilitation & Workshops

• Facilitate advisory groups using established curricula and discussion-based learning in areas including:
  • Job readiness and career exploration
  • Conflict resolution and mediation
  • Leadership development and civic/political education
  • Community service and youth employment
  • Gender identity groups and psychoeducation

College & Career Readiness

• Support eligible students with the CUNY and FAFSA application process
• Refer students selecting LGCC, QCC, or BMCC as their first or second choice to the CASP Case Manager
• Introduce students to the internship program and refer appropriate participants to the Internship Coordinator
• Conduct regular check-ins with internship students to support work–school balance

Family, Staff & Program Collaboration

• Maintain ongoing communication with parents and guardians to support student success and address family needs
• Work closely and collaboratively with DOE school staff
• Meet weekly with the Program Director and come prepared with agenda items
• Ensure required follow-up is completed with program graduates in July and February
• Attend mandatory agency-wide meetings, quarterly staff meetings, and parent-teacher conferences
• Demonstrate initiative, flexibility, and responsiveness to school and program needs

Qualifications

• Bachelor’s degree required, preferably in Social Work, Psychology, Education, or a related field
• Minimum of two (2) years of experience working with youth
  , preferably in a NYC high school or alternative education setting
• Strong commitment to youth development, educational equity, and social justice
• Excellent interpersonal,…