University Educational Resources Manager, Office of Library Services

Position Details

The Office of Library Services (OLS), within the Office of Academic Affairs (OAA) at the Central Office of The City University of New York (CUNY), provides University-wide leadership and shared services for CUNY’s network of libraries across 26 campuses, serving a diverse academic community of more than 275,000 students. OLS is the centralized hub for library strategy, systems, and innovation, administering CUNY’s Open Educational Resources (OER) program and supporting teaching and research through shared collections, digital scholarship, and scholarly publishing initiatives.

In partnership with campus libraries and academic stakeholders, OLS strengthens student success, expands affordable access to learning materials, and amplifies the collective impact of CUNY’s libraries in support of social mobility through public higher education.

Reporting to the University Director of Research and Publishing Strategies, the University Open Educational Resources Manager is responsible for the administration, oversight, and evaluation of CUNY’s centrally managed OER program. The position stewards a $4 million annual New York State investment, ensuring responsible use of funds to advance student affordability, support academic success, and institutionalize OER adoption across the University. The OER Manager contributes to continuous improvement of program administration and assessment across campuses and supports the development of strategic approaches to open education at CUNY.

In addition to the job summary above and CUNY Title Overview below, other key duties include, but will not be limited to the following:

• Manage the annual OER budget, currently $4 million, ensuring responsible management of New York State funds and maximizing impact on student affordability, academic success, and institutional sustainability.
• Design, administer, and manage the annual OER Request for Proposals (RFP) process, including guidelines, review criteria, award recommendations, monitoring of funded projects, and evaluation of outcomes related to cost savings and student impact.
• Establish and maintain university-wide reporting, accountability, and compliance frameworks for campuses receiving OER funding, ensuring adherence to funding requirements and high-quality program data collection.
• Serve as a primary institutional resource for campus OER leads and Central Office partners, providing guidance on program administration, reporting expectations, and professional development related to open education.
• Build and sustain collaborative relationships with CUNY Libraries, Centers for Teaching and Learning, faculty governance bodies, and academic leadership to strengthen campus-level OER infrastructure, planning, and implementation.
• Partner with colleagues across OAA to develop and advance initiatives grounded in open education, open pedagogy, and affordable learning strategies.
• Develop and implement assessment frameworks and metrics to evaluate the impact of OER and Zero Textbook Cost (ZTC) courses on student success, equity, retention, and progression.
• Cultivate communities of practice within CUNY and with external partners to support knowledge-sharing and continuous improvement in open education initiatives.
• Manage communications, outreach, and engagement to promote OER and open pedagogy internally and externally, increasing awareness and institutional commitment across the University.
• Represent CUNY in local, national, and international open education networks, contributing to advocacy, collaboration, and thought leadership.
• Participate in departmental and University-wide strategic planning, including development and execution of a long-term strategy for scaling and sustaining OER adoption across CUNY; serve on committees and task forces as assigned.
• Perform other duties as assigned.

Minimum
Bachelor's Degree and six years' related experience required; MLS degree and/or Master's in a related field may be substituted for a portion of the experience requirement.

Preferred

• Master's degree in Library and Information Science (MLS or equivalent) from an ALA-accredited program, or a closely related field.
• Demonstr…