Youth Facilitator , Van Dyke Cornerstone

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in:
Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe.

Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Education & Youth Development Programs: CAMBA operates more than 20 after school and summer camp programs in New York City, serving over 10,000 elementary and middle school children. This programming includes supper and socialization; homework help; science, technology, engineering and math (STEM); literacy enrichment; recreation activities; conflict resolution; clubs; and community circle. Programs operate during the school year, in the summer, and on most school holidays.

Reports To: Assistant Program Director

Location: Van Dyke Cornerstone

The Group Leader/Youth Facilitator I supports the daily operations of the Community Resource Room by helping residents use computers, navigate online tools, and participate in basic digital activities. This is an entry-level role focused on supervision, customer service, and simple facilitation. The Group Leader helps keep the CRR organized, safe, and welcoming while assisting visitors with everyday digital tasks and workshops.

• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with all Federal, State, City, and CAMBA security and privacy policies to protect the confidentiality of individual health information.
• Greet residents and monitor the CRR during open hours.
• Help participants use computers, printers, and internet-based tools.
• Assist with simple tasks such as email setup, online forms, job searches, or accessing benefits websites.
• Provide guidance on basic digital literacy activities (typing, using browsers, saving documents, navigating common websites).
• Ensure all devices are handled safely and stored properly when the CRR is closed.
• Follow procedures for locking up equipment such as computers, podcast tools, tablets, and printers.
• Report any technical issues promptly.
• Support small group activities or workshops led by CRR staff.
• Encourage community members to participate in workshops and digital-learning activities.
• Record daily sign-ins and usage data.
• Track participation in activities and assist with simple reporting tasks.
• Communicate equipment or space issues to supervisors.
• Facilitate basic CRR activities such as resume support sessions, introductory technology tutorials, or guided digital exercises.
• Lead simple digital-learning group activities that build comfort with everyday technology.
• Help visitors use podcast equipment safely and appropriately, including microphones, recording tablets, and the audio mixer.
• Provide basic guidance on how to start and stop recordings and organize files for simple podcast or video projects.
• Offer patient, clear support to residents with varying levels of comfort with technology.
• Maintain a clean, organized environment and follow opening/closing procedures.
• Tasks may be modified, expanded, and/or assigned over time to meet program needs.

High School Diploma and one year of experience working in community-based programming

• Comfortable using computers, web browsers, email, and common online tools.
• Ability to help others understand basic digital tasks.
• Strong communication and customer service skills.
• Reliable, organized, and able to maintain a welcoming and calm environment.
• Experience working or volunteering with community members, youth, or…