Train Service Supervisor; TSS - Instructor

Opens:
February 17, 2026

Closes:
March 13, 2026

Authority: TA

Department:
Subways

Division/Unit:
Operations Training Unit

Reports to:

Senior Director,Service Delivery Operations Training Unit

Hours of Work:
Various

This posting is for multiple vacancies.

Only employees currently holding the position as a TSS are eligible for consideration.

Operations Training provides approximately 350 individual courses focusing on:
Induction of new hires and promotional employees on safety, equipment familiarization, qualifying conventional and new equipment and skill refresher training. Programs are developed in partnership with NYC Transit’s departmental management and where appropriate, other MTA agencies.

Note:

You will maintain your current rate of pay; however, you will receive a yearly bonus of 3,250.

Selected candidates, designated as an instructor, will be responsible for the development and delivery of training programs for the Service Delivery Training Unit. These programs include, but are not limited to:
Train Service Supervisor, Dispatcher, Tower Operator, Train Operator, Conductor Induction, Rail Control Center Qualification, CBTC, ATS-A, Flagging, Miscellaneous qualification classes and other mandated training.

Selected candidates will supervise and instruct students in Service Delivery, develop and write lesson plans, and maintain training aids. They will also be responsible for planning, organizing and coordinating the delivery of both computer-based and instructor-led training.

Additional responsibilities include maintaining records, preparing evaluations and reports on trainees, preparation and delivery of formal presentations, attending vendor training, and performing administrative tasks and duties as required to meet the unit's business needs.

At time of appointment, candidates must have a minimum of two (2) years in the title.

• Possess thorough knowledge of the policies and procedures as outlined in the NYCT Rules and Regulations.
• Knowledge of miscellaneous Work Equipment. Familiarity with Dispatching, CBTC, and ATS. Familiarization with both Subdivisions "A" and "B".
• Familiarity with Tower and Rail Control Center operations. Possess excellent writing and verbal communication skills.
• Ability to write and present training material in an effective manner. Preparing clear, concise and thorough reports.
• Computer aptitude includes Microsoft Office Power Point, Word, and Excel programs. Ability to use resources effectively and adapt to changing conditions.

Based on evaluation of education, skills, experience and interview.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policy making position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.