Vice Provost Student Success

Administrative/Professional -->
Office of the Provost

:

Full-Time/Regular

The Vice Provost for Student Success serves as a senior academic leader responsible for the strategic direction and performance of the University’s advising and retention enterprise. Reporting directly to the Provost, the Vice Provost provides executive oversight of the Center for Student Success, including all academic advising operations, early alert and coordinated intervention systems, and persistence initiatives. The role also oversees the University Learning Commons, the University’s tutoring services.

The Vice Provost establishes institutional standards for advising delivery, risk identification, intervention protocols, and coordinated student follow-through to ensure measurable improvements in retention, academic progression, and degree completion. This position ensures that advising and tutoring services are structured, integrated, data-informed, and accountable for improving student persistence. The Vice Provost strengthens seamless transitions between advising and tutoring and eliminates structural barriers that impede student success.

The Vice Provost oversees the University-wide Student Advisory Committee network, synthesizes student feedback from each school, and elevates actionable themes and recommendations to senior leadership to inform institutional priorities and improvements.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All professional academic advisors and faculty mentors/advisors operating within the University’s advising framework, including school/college-aligned advising teams housed within the Center.

Tiered advising structure, role clarity, and defined caseload standards.

Early alert systems and coordinated intervention workflows.

Advising analytics, retention benchmarks, and performance monitoring.

Academic Learning Commons.

Tutoring, academic coaching, supplemental instruction.

Integrated academic recovery and support services.

University-Wide Student Advisory Committee Network.

One advisory committee in each school/college.

Structured reporting of student-identified needs, barriers, and recommendations.

1. Executive Leadership of the Center for Student Success

Provide strategic leadership and accountability for the University’s advising enterprise housed within the Center for Student Success.

Establish clearly defined advising tiers, role expectations, caseload standards, and service delivery expectations.

Ensure consistent operational standards across all advising teams while supporting discipline‑specific needs.

Monitor retention and persistence targets aligned with advisor tiers and student risk categories.

2. Advising Operations and Retention Infrastructure

Oversee design and refinement of advising workforce structures, at‑risk criteria, tiered intervention protocols, and transition standards between advisor levels.

Ensure early alert systems are aligned with defined risk categories and intervention timelines.

Oversee development and institutional adoption of advising analytics dashboards.

Lead annual reviews of advising effectiveness and recalibrate thresholds, workflows, and caseload models based on persistence outcomes.

3. Oversight of the Academic Learning Commons

Provide executive oversight of tutoring, coaching, and supplemental instruction services.

Ensure seamless integration between advising, early alert referrals, and academic support services.

Establish standards for utilization tracking, coordinated follow‑up, and measurable impact tied to persistence and academic progression goals.

4. Early Alert and Persistence Leadership

Establish institutional expectations for timely outreach, documented follow‑up, and coordinated intervention for at‑risk students.

Regularly review retention and progression data and guide strategic adjustments to improve student outcomes.

Ensure advising and academic support leaders use actionable data to inform practice.

5. Undergraduate‑to‑Graduate…