Learning and Development Specialist

We are seeking a Learning and Development Specialist who can help our Talent Development team design and facilitate high-quality learning experiences. Ideally, you should have a teaching or training background, a strong understanding of how people learn, and a passion for creating impact through education.

In this role, you will create and maintain a broad set of content—including developing new objectives and assessments, and rewriting and reshaping existing content. You’ll work closely with HR partners, subject-matter experts, peer instructional designers, and other external partners as you analyze, design, develop, implement, evaluate, and maintain engaging and effective learning experiences for your colleagues.

Additional responsibilities of the role will include:

• Managing multiple projects simultaneously in a fast-paced, ambiguous environment while delivering high-quality work on time
• Performing the research and needs analysis required in the development of content; and mapping course content and learning activities to the appropriate learning objectives
• Using a content-development framework to create engaging and effective learning content (e.g., courses, presentations, videos, one-pagers, hands-on activities, assignments)
• Designing learning experiences to support a variety of modalities (e.g., self-paced online training, virtual classroom training, in-person classroom training, or a blend thereof)
• Facilitating classroom-based training where appropriate
• Evaluating feedback and prioritizing updates to improve experiences for future learners

• Have 7-10 years of experience developing, implementing, and improving online and in-person learning experiences
• Have a BA or MA in instructional design, education, or similar with excellent knowledge of learning theories and instructional-design models
• Experienced with implementing adult-learning best practices and leading end-to-end instructional design projects
• Able to write, edit, and proofread effective copy, instructional text, presentations, and audio and video scripts
• Excellent verbal and written communicator; able to facilitate small and large group sessions
• Have a highly collaborative mindset; proven able to work with employees across a wide range of disciplines and build credibility throughout an organization
• Experienced in developing relationships with technical and non-technical people alike
• Organized with strong project management skills; experienced with managing complex projects