Bilingual Operations Associate

Positions Report to: Director of Operations

Start Date: July 2026

Hours: 8:00 am – 4:30 pm with some after hours responsibilities

Compensation: $55,000 - $65,000 (EHTP also offers a comprehensive benefits package)

FLSA Status: Non-exempt

Who We Are

East Harlem Scholars Academies are community-based Pre‑K to 12 public charter schools operated by East Harlem Tutorial Program (EHTP). EHTP began in 1958 as a children's reading group and has since grown into a multi‑site after‑school program for traditional public school students and a network of public charter schools focused on significantly increasing the college graduation rate in East Harlem.

At EHTP we also aim to serve as an agent of change and thoughtfully contribute to the national fight for racial equity. Through our organization‑wide commitment to anti‑racism work, we prepare our scholars to effect change, challenge the status quo, and thrive in the world around them. As staff members, we face our own racial identities and conscious and unconscious biases.

With this in mind, all of our professional development, curriculum, organizational materials, and processes are designed with a goal of racial justice.

We ground all of our work in racial equity, in our core values Service, Courage, Humility, Originality, Leadership, Achievement, and Reflection, and in our five guiding principles:
1) all children can and will succeed when provided a great education;
2) the best learning occurs when children engage in higher‑order, critical thinking;
3) a nurturing and supportive environment supports students' love of learning and of themselves;
4) self‑awareness promotes dynamic leadership and global understanding;
5) active community engagement richly enhances educational opportunities. These principles inform and are reflected in our current four key strategic priorities: to increase high‑impact, high‑quality academic curriculum, programming content, staff capacity, and coaching; to embrace and advance our use of technology; to deepen our embodiment of ethical and equitable radical humanity; and to efficiently operationalize teaching, learning, community, and care.

For more information about Scholars Academies, please visit us tharlemscholars.org.

We are looking for an Operations Associate to be responsible for smoothly running our reception desk and supporting our Director of Operations with facilities, technology, and compliance needs. As a member of Scholars Academies, you will work with the operations team to ensure that the main office is a warm, welcoming, and informative place for staff, families, and visitors. The Operations Associate will play a vital role in ensuring that the school’s non‑instructional operations run smoothly and efficiently, and support all office functions by providing prompt, courteous, and thorough service to callers, visitors, and staff.

A successful Operations Associate will troubleshoot technology issues (photocopiers, desk phones, postage machine), efficiently manage supply ordering and inventory systems for our school office and staff, and serve as a resource for all school staff.

• You hold yourself to the highest professional and ethical standards and model integrity in your work.
• You thrive in diverse communities and enjoy building strong, positive relationships with students, families, and colleagues.
• You embrace both the excitement and the challenges that come with being part of a growing organization.
• You bring experience in customer service, human resources, or school operations, with a strong commitment to delivering excellent support.
• You are proficient with Google Workspace and Microsoft Office Suite and eager to expand your technical skills.
• You have a growth mindset—ready to learn new systems, take on new responsibilities, and continuously improve.

• Create and maintain a warm, welcoming, and professional environment for families, students, staff, and guests.
• Uphold and enforce safety systems and protocols for visitors, early pick‑ups, and late arrivals to ensure a secure school community.
• Ensure important community…