Operations Manager

Reporting to the Director of Operations, the Operations Manager will be responsible for supporting school-based staff with operational information systems, maintaining and analyzing operational data, supporting student recruitment and enrollment, supporting and managing special projects, and coordinating any network-wide academic or operational purchasing. This is an exciting opportunity for a dynamic and driven individual to develop a range of operations skills in a growing, fast-paced environment.

The ideal start date for this role is June 22, 2026.

• Serve as a point of contact for the school, including managing the office, greeting families and other visitors, and answering phone calls and emails;
• Provide comprehensive support to overall school operations and cultural practices;
• Manage the cleanliness and organization of the operations office;
• Ensure that there is a welcoming and customer service environment.

• Create and manage inventory systems that ensures school purchases and stocks required curricular materials (e.g., textbooks, science kits, etc.) and other operational school-wide purchases;
• Responsible for training staff on the ordering system;
• Manage inventory to ensure that supplies at the schools are inventoried on a regular basis.

• Support with ensuring facilities issues are raised and addressed in a timely fashion;
• Participates in regularly scheduled walkthroughs with the Director of Operations to ensure facilities and operational systems are in good working order;
• Develop and manage systems to uphold aesthetics standards with staff.

• Support the development and implementation of school-wide systems and procedures that ensure operational excellence within the school. Systems include but are not limited to Transportation, Safety, School Lunch Program, procurement, and compliance tracking;
• Manages school-wide systems to ensure successful execution of arrival, dismissal, and attendance
• Supports the Director of Operations in identifying areas for improvement and helps to continually improve school operations systems and procedures and lead or support with special projects in this area.

• Manage student recruitment, enrollment and re-enrollment process under the guidance of the Director of Operations;
• Manage the outreach and communication to prospective and accepted families;
• Manage the outreach and communication to current DREAM families to support with re-enrollment process;
• Create and manage the Family Referral Process, including current family outreach regarding referral process, referral data collection, and outreach to submitted;
• Plan and execute family engagement events under the guidance of the Director of Operations;
• Manage enrollment and re-enrollment data, including wait list management and student discharges, to ensure campus meets and maintains grade level enrollment targets;
• Plan and execute logistics for student recruitment events including but not limited weekend and after-hours events.

• Manage scholar information data systems and ensures all platforms are up-to-date and accurate (Powerschool, ATS, School Mint);
• Conduct data entry and analyze and report on operations data, including data required for school, board and regulatory reporting;
• Manage the maintenance and execution of centralized systems, such as distributing student Metro Cards, uniforms and any other materials along with coordinating school food services for staff and scholars;
• Support with planning and implementation of team-wide events, from professional development to team-building to org-wide occasions;
• Support the Director of Operations with special projects as needed, and serve as point person for all special projects work.

• Receive, inventory, print, secure, and distribute all paper assessments;
• Prepare assessment materials for distribution (i.e. testing bins);
• Coordinate pickup and drop off of state exams, Regents, and/or AP exams and electronic set-up verification for any electronic assessments such as MAP;
• Support with monitoring the testing environment and students. Ensure testing procedures and regulations are followed;
• Collect and account for all testing materials, test scoring, and data roll up for the school instructional team as needed;
• Manage the set-up request for facilities, student meal request, and outsourced staff meals orders.

• Collaborate with the Director of Operations to manage the logistics, planning, and implementation of team-wide events, including but not limited professional development sessions, team-building events, and org-wide occasions.

• Support in the training and onboarding of new staff;
• Support in the yearlong training and development of coordinators;
• Support with the coaching and feedback of operations coordinators.

• Bachelor’s degree, required;
• At least 2 years of administrative experience, preferably in schools or a…