Forward Journey Coach; Residential; Queens​/Brooklyn

Forward Journey Coach (Residential) (Queens/Brooklyn)

Job Category
:
Direct Service Worker

Supervisor
:
Ayain Mohamed

Requisition Number
: FORWA
004677

• Posted :
  May 29, 2026
• Full-Time
• Rate : $27.47 USD per hour

Genevese Admin Office
89-30 161st St
Jamaica, NY 11432, USA

Nevins St Admin Office
2-4 Nevins St
Brooklyn, NY 11217, USA

REPORTS TO: Forward Journey Coach Supervisor
SUPERVISES: N/A

Key program components include:

• Community-based: Staff meet youth wherever is best for them (e.g., home, school, community).
• Systemic approach: Incorporates multiple aspects of the youth’s natural ecology (community, peers, family, school).
• Comprehensive: Addressing the full range of a youth’s needs and goals (academic, career, housing, relationships).

Forward Journey Coach duties will include, but not be limited to:

Overall:

• Build relationships with youth and provide ongoing social and emotional support.
• Work 1:1 with youth to develop individualized academic and career development goals (including financial literacy) based on their interests and strengths and take measurable steps towards their goals.
• Connect youth to quality schools, programs, resources, and opportunities in line with their goals.
• Help youth succeed in these settings, navigate any challenges that arise, celebrate success, and plan/prepare for the next step on their journey.
• Collaborate with Case Planners, Tutors, Specialists, Foster Parent, and Parents, as needed, to help youth achieve their goals and ensure their overall well-being.
• Connect youth to Peer Group supports and build positive relationships.
• Transport youth to/from school when necessary.
• Complete PYA Tasks including PAT Tool.
• Facilitate My Journey Groups for youth.
• Facilitate PYA Monthly Workshops.
• Attend and complete all Fair Futures trainings.
• Input child information into all required data platforms and systems.
• Other tasks as assigned by Supervisor.
• Re-engage disconnected youth and help them re-enroll in an academic setting.
• Assess the fit between youth and their current academic setting and help them transfer into a better-fit high school or high school equivalency program, if needed.
• Visit the youth’s school/program bi-monthly and build relationships with school staff.
• Review transcripts and academic data, provide educational advocacy, and discuss progress towards graduation/HSE obtainment.
• Ensure young people are attending school and have the supports and resources they need to be successful (e.g., tutoring, IEPs, 504 Plans, special accommodations).
• Expose and assist students to post-secondary pathways and planning such as college, accredited vocational programs, and internships starting in the 9th grade (or as early as possible).
• Assist youth with obtaining working papers, if needed.
• Conduct career exploration activities with youth.
• Assist all youth to select at least one career development experience each year that aligns with their interests and academic background.
• Work with the youth and Career Development Specialist to identify potential longer-term career pathways.
• Connect youth to the Career Development Specialist, if needed, for workforce development programs, vocational programs, and job application assistance.
• Connect youth to agency-based job readiness and/or internship programs (e.g., YA WORC or Mentored Internship Program).
• Provide persistence coaching to youth enrolled in any external program by checking in regularly.

• Coordinate with Housing Specialist to ensure youth submit housing applications (by age 18 when appropriate).
• Accompany youth to interviews and housing visits, when needed.
• Assist youth with obtaining furniture, support through the move-in process, and provide continued support with housing stability.

Education/Degree:
Bachelor’s Degree;
Extensive experience working with youth.

• Experience in Education and Foster Care (preferred).
• Excellent communication skills (oral and written), strong empathy, and passion for child welfare.
• Ability to respond to the developmental needs of children across different age groups.
• Ability to work with families with histories of chemical dependency, mental illness,…