Circulation Supervisor - Library - SUNY Westbury

Position: Circulation Supervisor - Library - SUNY Old Westbury
Location: Old Westbury

About SUNY Old Westbury:

The State University of New York at Old Westbury is a dynamic and diverse public liberal arts college that fosters academic excellence through close interaction among students, faculty and staff. Old Westbury weaves the values of integrity, community engagement, and global citizenship into the fabric of its academic programs and campus life. In an environment that cultivates critical thinking, empathy, creativity and intercultural understanding, we endeavor to stimulate a passion for learning and a commitment to building a more just and sustainable world.

The University is a community of students, teachers, staff, and alumni bound together in mutual support, respect, and dedication to the Mission.

SUNY Old Westbury serves large populations of underrepresented, first-generation, and non-traditional students. Candidates with experience working with a similar student body, and a demonstrated commitment to supporting these populations, are strongly encouraged to apply.

Since its foundation in 1965, SUNY Old Westbury has been committed to social justice, diversity, and the empowerment of traditionally underserved populations. The University serves a large proportion of non-traditional students and has earned the prestigious Higher Education Excellence in Diversity Award from Insight into Diversity magazine for eight consecutive years.

Located on a 604-acre campus on Long Island, Nassau County, about 40 miles from New York City, SUNY Old Westbury comprises four Schools (Education, Business, Arts and Sciences and Professional Studies) with total enrollment of 4400 students. For more details about the SUNY Old Westbury, please refer to our website westbury.edu.

Job Description:

The SUNY Old Westbury Library seeks to hire a Circulation Supervisor to work part-time evening and weekend hours during the academic year (late August through May). This part-time position will report to the Library Director.

The Circulation Supervisor is responsible for supervising all Circulation Desk operations during assigned hours.

Duties:

* Oversee circulation services and desk operations during evening and weekend hours.

* Assists with shelving and stacks management.

* Assists with Reserves and Circulation during assigned evening and weekend hours.

* Supervise student workers.

* Help coordinate service schedules to maximize the use of student workers.

* Assist in planning and implementation of ongoing training of student workers.

* Assist with workflows as needed, including reserves processing, Interlibrary Loan processing, retrieval, shelving, and resolving service issues.

* Assist with quality control of services, workflows, and efficiency in Circulation.

* Provide advanced-level assistance on patron account issues as needed.

* Collaborate with the Library Dean on service coverage, process improvements, workflow analysis, and service improvements.

* Assist with data collection and assessment.

* The Library Director will assign other duties as needed.

Required Skills:

* Exceptional level of attendance and dependability, including during inclement weather.

* Exceptional customer service abilities and interpersonal skills.

* Ability to address patron concerns and difficulties with tact, courtesy, and sound judgment.

* Ability to communicate effectively with college students and to supervise student workers.

* Ability to work autonomously and successfully with limited direct daily supervision.

* Strong office and computer skills and the ability to learn new procedures.

* Reliability in performing daily tasks/duties as assigned.

* Ability to provide occasional assistance with coverage of other shifts.

* Ability to lift thirty (30) pounds.

Work Schedule:

total of 15 hours per week

Availability on the following days/times:

Sunday: 1:00 pm - 6:00 pm

Monday: 6:00 pm - 11:00 pm

Tuesday: 6:00 pm - 11:00 pm Wednesday: 6:00 pm - 11:00 pm

Thursday: 6:00 pm
-11:00 pm

Note:

Holiday schedule will change and may include earlier or later shift and one weekend day off. Additional hours may be possible throughout the year.

Requirements:

Minimum Qualifications:

* A minimum of an Associate degree and/or equivalent combination of education and experience.

* One (1) year of related customer service or library experience, or any equivalent combination of education, training and experience which provides the necessary knowledge, skills and abilities.

Preferred Qualifications:

* Supervisory experience, preferably in a public services or customer service environment.

* Library Circulation Desk experience.

* Experience working with automated library computer systems.

Additional Information:

Position Type:
Professional

Official Budget

Title:

Instructional Support Assistant

Campus

Title:

Circulation Supervisor

Department:
Library

FTE:
Part-time

Negotiating Unit: UUP

Salary Grade: SL-1

FLSA Status:
Non-exempt

The successful candidate must be authorized to work in the United States.

The State University of New York at Old Westbury is an Equal Opportunity/Affirmative Action Employer. All qualified…