Admissions & Operations Coordinator

• Location:
  
  225 Liberty St, New York, NY 10281, United States
• Base Pay: $20.00 - $22.00 per hour
• Job Category:
  Admissions Support, Coordinator, Scheduling
• Employee Type: FT, Non‑Exempt

JOB TITLE: Admissions & Operations Coordinator

REPORTS TO: Associate Director of Admissions Support

POSITION SUMMARY:

The Institute of Culinary Education (ICE) is seeking an Admissions & Operations Coordinator to join our Admissions team and help guide prospective students through the admissions process. ICE is one of America’s leading centers for culinary education and the largest culinary school in New York City and Los Angeles. We are passionate about helping students of all ages and backgrounds pursue their culinary career dreams.

Success in this role requires a genuine desire to assist others in a team‑oriented environment. The Admissions & Operations Coordinator will join a team that annually serves thousands of prospective students who are looking to pursue their dreams of a culinary education by attending ICE.

• Support admissions representatives and work with applicants to acquire and validate enrollment documents.
• Respond to questions from applicants by phone and email.
• Process applications and enrollments; manage daily activities within admissions support.
• Serve as the school’s forward‑facing customer service representative.
• Support Recreational department operations, including staff scheduling, class check‑in, guest service, classroom readiness and administrative support as needed.
• Serve as a regular weekend campus point person for operations, including monitoring campus activity, recreational classes, and overall student/guest experience.
• Provide timely updates to the Campus Director regarding the state of the campus on weekends, including whether classes are running as scheduled, any emergencies, operational issues, staffing concerns, or other items requiring leadership awareness.
• Communicate and elevate campus concerns appropriately, including facilities, student, guest, instructor, or class‑related issues.
• Other duties as required.

• Associate’s degree or equivalent; related work experience preferred.
• Minimum of two (2) years’ experience in a fast‑paced, team environment.
• Flexible schedule – able to work until 7 PM when required, including evening and regular weekend availability. Saturday and Sunday coverage is required.
• Strong communication skills, both written and verbal; strong interpersonal skills with attention to detail.
• Critical thinker and problem solver.
• Ability to prioritize multiple tasks while working under deadlines.
• Proficient in Microsoft Excel and Word, with the ability to quickly learn new software systems.
• Detail oriented, outgoing, able to multi‑task, work hard and possess a drive to succeed.

• Disability Insurance
• Employee Tuition Assistance
• Free tuition in ICE’s Career Training programs
• Free Recreational Classes

The Institute of Culinary Education is an equal opportunity employer.