Senior Instructional Designer; Learning Solutions Designer

Location

This is a hybrid remote/in-office role based in Iselin, NJ or NYC.

• Proactively own the customer learning experience for your assigned scope of Medidata Solutions.
• Manage the on‑time and quality delivery of your assigned scope of deliverables, including planning, design, development, implementation, delivery, maintenance, and continuous improvement of Medidata customer product training materials.
• Learn, contribute to continuous improvement of, the Medidata Solutions and Global Education processes and technologies required to fulfill your role.
• Collaborate with colleagues, SMEs, and stakeholders to produce impactful learning results.
• Integrate voice‑of‑customer (VOC) feedback into requirements and outcomes on a continuous basis.
• Demonstrate clear and enabling communication to drive successful outcomes and foster a community of mutual support across teams and projects.
• Develop and deliver real‑time status reporting and presentations, including technical information, regarding scope of work, specific projects, or schedules.
• Develop and conduct work streams, working teams, and work groups to enable the successful delivery of targeted outcomes using consensus agreement and continuous feedback leadership models.
• Provide direct supervision to contracted professional individual contributors and/or skilled support individual contributors (e.g., technicians, designers, support personnel).
• Learn and maintain Medidata product knowledge required to develop impactful education and training materials. Author and produce course materials as required.

• Establish and maintain strong, productive partnerships and enabling interactions with colleagues, management, functional peers, supervisors, and SMEs.
• Demonstrate professionalism and positivity in all interactions. Act as a great advocate for the customer and a collective representative of Medidata Global Education.
• Serve as trusted advisor to manager, peers, and SCE unit/sub‑units; maintain a productive, delightful culture of work, meet targets, innovate, and resolve issues.
• Advanced knowledge of learning theories and instructional design models (e.g., ADDIE), information mapping, persona, and learning path development.
• Proficient in Instructional Design, SCORM, Articulate Storyline, Confluence, Google Workspace, Photoshop, and Camtasia.
• Exceptional team/project manager, leader, and role model for a team of Instructional Designers.
• Expertise in technical lesson and curriculum planning, video learning and development, eLearning and ILT course content development.
• Excellent verbal, written communication and presentation skills.
• Ability to learn software products and write structured course content consistently using content models and governance.
• Strong partnership, peer‑peer collaboration, and organizational/time management skills.
• Positive, responsive, proactive leader comfortable managing change and innovating to support targeted objectives.
• Self‑motivated, responsible, and accountable working autonomously in a professional manner.
• Effective communication of concepts quickly and accurately.
• Experience with International English, JIRA/Confluence agile practices, and L&D localization best practices.
• Experience working with Agile Software development teams.
• Ability to work independently and meet tight deadlines in a fast‑paced, software development environment.
• Experience with SaaS, Gauge platforms, and Gainsight is a plus.
• Bachelor's degree required; or equivalent experience.
• Minimum 5 years in a global, technical Instructional Designer role with relevant curricula/courseware development experience.
• Leadership and expertise in agile content management practices and experience on an agile software development team.
• Clinical content development experience preferred.

The salary range for positions based in the NYC Metro Area is $79,500–$106,000. Medidata offers a comprehensive benefits package, including medical, dental, life and disability insurance, 401(k) matching, family leave, flexible paid time off, and 10 paid holidays per year.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non‑discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, veteran status, and other protected characteristics.

Medidata will make reasonable accommodations for qualified individuals with known disabilities.