SYOperations Associate- Community Outreach

The anticipated salary range is $58,000.00 to $65,000.00 for a candidate who will work in New York City. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience, education, and certifications.

• Works under the direct supervision of the Managing Director of Operations.
• Supports lunch and recess duties: including distribution of lunch, light cleaning of cafeteria between classes, as directed.
• Creates a warm, welcoming environment for all scholars, families, staff, and visitors.
• Supervises scholars during arrivals and/or dismissal, as directed.
• Supports all school-wide events for staff and scholars, as directed.
• Ensures the safety of scholars and staff in and around the school building, as directed.
• Ensures accurate and timely record‑keeping of New York City Department of Education, Office of Pupil Transportation, and New York City School Foods mandates and requirements.
• Supports lockdown and fire drills, as directed.
• Updates ATS and school SIS daily.

• Assists with administrative tasks such as mailings, copying, faxing, laminating, and filing.
• Ensures compliance with NYC School Foods mandates by updating roster counts daily and menus monthly.
• Updates bulletin boards throughout the building.
• Ensures operational excellence in all functions, events, projects, compliance, and aesthetics at Nuasin.

• Effectively communicates with families.
• Performs other duties as assigned.
• Has knowledge of office equipment such as computers, printers, copiers, and fax machines.
• Supports scholars and families with technology troubleshooting.
• Enters data into trackers and Excel spreadsheets.
• Greets all visitors and controls access to the school.
• Serves as gatekeeper to address questions and minimize interruptions of the school administration and instructional teams.
• Sets the tone for the school's warm and professional culture.
• Answers phone calls, directs calls, takes messages, places outgoing calls, makes public address announcements, and sends robo calls.
• Ensures the main office environment is always clean, neat, organized, and orderly.
• Collects and maintains forms and other records, secures missing forms, and ensures the confidentiality of all scholar records.
• Uses the SIS and other systems to maintain and update all scholar contact and demographic information.
• Processes late scholar arrivals and follows up with families of absent scholars.
• Ensures scholars leave only with authorized parents or guardians.
• Delivers, collects, and processes memos, notices, and other school-specific documents daily.
• Occasionally assists the school nurse with the handling of sick scholars.
• Assists the Manager of Operations with special/time‑sensitive projects throughout the year, including summer inventory, school year startup, scholar enrollment, recruitment, assemblies, and end‑of‑year closeout.
• Updates dismiss sheets daily for classrooms and distributes them to staff.
• Performs other duties designated by the Managing Director of Operations to ensure operational excellence at Nuasin.
• Is willing to spend significant time outdoors conducting recruitment activities, attending community events, and engaging with prospective families and stakeholders.

• Is the face of Nuasin for new stakeholders who need to learn about our school and community.
• Maintains and updates Next Generation’s Community Outreach Dashboard.
• Provides the Managing Director of Operations with daily and weekly outreach updates.
• Develops and implements new innovative programs with educational institutions, local business groups, charter‑friendly political organizations, elected officials, and service organizations.
• Canvasses neighborhoods where Next Generation schools operate or hope to operate, promoting to residents, key community stakeholders, and businesses.
• Represents Next Generation schools with tablings at neighborhood businesses, community events, recruitment fairs, public or commercial locations, and other external events as identified by the Managing Director of Operations.
• Liaises with and fosters relationships between in‑school targeted…