Trainer; NYPD

Location

198

E. 121st Street, New York, NY, 10035, United States

$85,000.00 - $ / Year

Exempt

3PM-11PM (with occasional day shifts required)

THIS POSITION IS ASSIGNED TO THE NYPD CIT TRAINING PROGRAM

The CUCS Institute develops and delivers workforce trainings and other professional development programming to strengthen the capacity of public and private sector organizations, businesses, and government agencies serving vulnerable populations.

The Trainer delivers high-quality in-person and virtual evidence-based training and workforce development supports that enhance organizational effectiveness, professional competencies, and workforce resilience across target sectors. CUCS staff and external partners as part of a leading training provider serving professionals across the human service, behavioral health, judicial and private sectors, offering a broad spectrum of training nationwide. The Trainer ensures content and facilitation is engaging, relevant, and aligned with CUCS standards;

collaborating in the research and development of curriculum and continuous improvement efforts. This role requires strong facilitation skills, subject matter expertise, and the ability to create an inclusive, learner-centered environment.

• Tailor training content to meet the needs of target audiences incorporating requirements outlined in contracts and funding agreements.
• Facilitate conversations on sensitive, challenging, or emotionally complex issues in a way that supports participant learning and engagement. Manage group dynamics effectively during training sessions, respond to participant questions, and address challenging behaviors or misconceptions in a professional, supportive manner.
• Lead coaching sessions for customers seeking supervisory and manager level support in new practice implementation and program performance improvement initiatives.
• Collaborate with planning and scheduling staff, and departmental leadership to coordinate scheduling, registration, participant communications, and post-training evaluation.
• Collaborate with departmental and agency leadership as assigned to implement a responsive internal training and workforce development program advancing agency mission and activities fostering service excellence.

• Develop, revise, and maintain training materials including curricula, slide decks, facilitator guides, participant manuals, handouts, and job aids, ensuring alignment with best practices and industry standards.
• Assist departmental leadership to identify gaps in current training offerings and develop new programs to meet emerging needs.
• Ensure materials are accessible, culturally responsive, and aligned with best practices.
• Maintain quality standards across all training materials and delivery methods.
• Incorporate participant feedback, evaluation data, and post-training assessments to strengthen future sessions and enhance training impact.
• Ensure training curricula adhere to customer requirements, including grant‑funded, contract‑based, or agency‑wide initiatives that require specialized or customized trainings.
• Collaborate with departmental leadership to monitor program performance metrics and implement continuous improvement strategies.
• Participate in quality assurance activities across workforce development service deliverables and client engagements.
• Maintain required licensure necessary for department’s CE/CME accreditation and subject matter expertise by staying current on research, best practices, emerging models, and industry changes.

• Build and maintain relationships with training participants, organizational partners, and stakeholders.
• Represent CUCS Institute at professional conferences and networking events.
• Collaborate with departmental leadership to support internal integration of training with other services.
• Work directly with on‑site stakeholders as required or assigned for program development and onsite needs for NYPD.

• Assist the…